Privacy Policy

Effective Date: 2/25/25

The Playlist respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us, including through SMS messaging.

Information We Collect

We may collect the following information when you interact with our website or services:

  • Name
  • Email address
  • Mailing address
  • Mobile phone number
  • Reservation details

Information may be collected through website forms, our reservation platform (SevenRooms), email communication, or in-person interactions.

How We Use Your Information

We use the information we collect to:

  • Confirm and manage reservations
  • Send reservation reminders
  • Respond to inquiries
  • Send occasional promotional offers, event announcements, and special updates
  • Improve our services and guest experience

SMS Messaging Disclosure

By providing your mobile phone number during the reservation process, through our website, or through other interactions, you consent to receive SMS messages from The Playlist regarding reservations, updates, promotional offers, events, and special announcements.

Message frequency varies.

Message and data rates may apply.

You may reply STOP at any time to unsubscribe.

You may reply HELP for assistance.

You may also contact us directly at Call us at 423-405-7072 or info@theplaylist.biz for support.

Consent to receive SMS messages is not a condition of purchase.

Opt-Out & Data Retention

You may opt out of SMS communications at any time by replying STOP. After unsubscribing, you will receive a confirmation message and your number will be removed from our SMS list within 24 hours.

We retain your information only while you are subscribed to SMS communications or as necessary to fulfill reservation and legal obligations. You may request deletion of your information at any time by contacting us.

Data Sharing & Non-Sharing Clause

We do not sell, rent, or share your mobile phone number or personal information with third parties for marketing purposes.

Mobile opt-in and consent data will never be shared with any third party for any purpose.

Any information sharing mentioned elsewhere in this policy excludes mobile opt-in data.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Third-Party Services

Phone numbers and reservation information may be collected through our reservation provider (SevenRooms). Information collected through third-party platforms is subject to their respective privacy policies in addition to this policy.

Contact Information

If you have any questions regarding this Privacy Policy, you may contact us at:

The Playlist
Call us at 423-347-0969
info@theplaylist.biz