Frequently Asked Questions
Your ticket includes: a chef-prepared Italian entrée, unlimited soft drinks, homemade garlic knots, a family-style salad, and 75 minutes of live, interactive entertainment featuring state-of-the-art lighting and audio design.
Yes! We are a family attraction and love seeing families make lasting memories. However, we recommend this experience for children 6 years and older, as the flashing lights and loud music may be overwhelming for younger kids. Please note, we do not have space for high chairs or booster seats. Ultimately, it's up to the parents' discretion, and all are welcome!
The music is lively, but our speakers are designed to allow conversation at your table. We want to allow for communication and connection with your group.
Yes! Our menu clearly marks vegetarian options and dishes that can be made gluten-free. Gluten-free meals include our seasonal vegetables or broccolini instead of pasta, as our pasta contains gluten.
Parking is limited downtown. There are paid lots and free street parking after 6 PM. Arrive early to secure a spot, as you may need to walk a block or two.
Yes! We offer discounts for groups of 15 or more. Submit a group inquiry via the 'Parties' page on our website for a custom quote.
Our curated playlist features 100+ Top 40 hits from the past 40 years, each with specially programmed lighting. You can add your favorites from the list and vote to bring them up sooner.
Yes! Our bar offers classic cocktails, signature themed drinks, specialty shots, wine, beer, and CBD beverages.
We currently offer eight entrée choices, all freshly prepared by Chef Guzman.
Yes! We offer private party options for all occasions. Submit an inquiry on our website for details.
Absolutely! Guests are encouraged to join the fun. Use the 'Request to Perform' button to select your song, and when it's up, you and your table will take the stage!
Scan the QR code at your table to access our playlist. Click 'add song' to choose from our curated list, and don't forget to upvote your selection to move it up the queue!
Yes! Whether it's a birthday, anniversary, or any special occasion, we're the perfect venue. Celebrate with delicious food, entertainment, and an unforgettable atmosphere. Ask us about group rates or private party options!
Yes, but keep in mind that some pop hits may touch on themes like relationships, partying, or mild adult content. Most profanity has been removed, but parental discretion is advised.
Our handpicked playlist features popular songs with relatable stories and emotions. Each track includes custom lighting, making it an immersive experience.
Yes, tickets can be purchased anytime, even minutes before your showtime, if space is available at that time.
Yes, but we recommend purchasing online to avoid waiting or potential sold-out time slots. All ticket purchases must be completed online before entry.
Your ticket includes 75 minutes at your table. This ensures all guests enjoy their reserved time and that we can accommodate the next seating.
We don't offer refunds, but if you can't make it, let us know, and we'll transfer your tickets to a future date.
To the best of our ability! Let us know your needs, and we'll do our best to accommodate them.
Yes, a 20% gratuity is applied to all tickets to ensure our performing servers are compensated fairly for both their service and performances.
There's no strict dress code, but we encourage guests to dress up and make it a fun night out! Sparkles, festive outfits, or whatever makes you feel your best are always welcome.
Yes, we allow party decorations and outside desserts.
No, due to limited capacity, tables are assigned to maximize seating for all guests.
Yes! Our 'Birthday Bash' package includes:
A custom flyer with a QR code for your party
A specialty drink or dessert named after you for the night
5% of ticket sales from your event donated to a charity of your choice
Walk-ins are welcome but must purchase tickets online before entering. Seating is subject to availability, so we recommend buying tickets in advance.
Our servers perform live as they dance and lip-sync to your favorite hits, creating an unforgettable show!
Yes! We love to see your photos and videos. Be sure to tag us @theplaylistchattanooga
Yes, we love hosting private events! Send us an inquiry through our 'Parties' page, and we'll provide all the details.
Yes! Gift cards are available on our website and can be sent digitally to your recipient. They can apply the gift card during checkout when purchasing tickets.