The Playlist - Frequently Asked Questions (FAQ)

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General Experience

We currently offer two ticket options:

Show Ticket
Includes admission to The Playlist for 75 minutes of entertainment, performances, and audience participation opportunities. Food and drinks may be purchased separately from our menu.

Dinner Package
Includes admission to the show, a chef-prepared Italian entrée, unlimited soft drinks, homemade garlic bread, a family-style salad, and 75 minutes of entertainment.

A Show Ticket provides admission to the entertainment experience and allows guests to order whatever food and drinks they’d like from the menu.

A Dinner Package includes admission to the show plus garlic bread, salad, an entrée, and unlimited soft drinks.

Yes! We are a family attraction and love seeing families make lasting memories. However, we recommend this experience for children 6 years and older, as the flashing lights and loud music may be overwhelming for younger kids. Please note, we do not have space for high chairs or booster seats. Ultimately, it’s up to the parents’ discretion, and all are welcome!

The music is lively, but our speakers are designed to allow conversation at your table. We want to encourage communication and connection with your group.

Our handpicked playlist features popular songs from the past 40 years. Every song has custom-programmed lighting and effects, creating a one-of-a-kind entertainment experience with something for everyone.

Both Show Tickets and Dinner Packages include 75 minutes at your table. This rule is mostly enforced on sold-out evenings and allows all guests to enjoy their reserved experience while ensuring we can accommodate the next seating.

Our servers perform live as they dance and lip-sync to your favorite hits, creating an unforgettable show!

Yes! We love seeing your photos and videos. Be sure to tag us @theplaylistchattanooga.

Yes, but keep in mind that some pop hits may touch on themes like relationships, partying, or mild adult content. Most profanity has been removed, but parental discretion is advised.

Food & Beverage

Yes! Our menu clearly marks vegetarian options and dishes that can be made gluten-free. Gluten-free meals include our seasonal vegetables or broccolini instead of pasta, as our pasta contains gluten.

We also offer a vegan off-menu item: the Garden Harvest Pasta, featuring spaghetti with a garlic oil sauce and fresh vegetables.

Absolutely! Show Ticket guests have access to our full menu, including appetizers, entrées, desserts, cocktails, beer, wine, and non-alcoholic beverages.

Yes! Our bar offers classic cocktails, signature themed drinks, specialty shots, wine, beer, and CBD beverages.

We currently offer eight entrée choices, all freshly prepared by Chef Guzman.

To the best of our ability! Let us know your needs, and we’ll do our best to accommodate them.

There’s no strict dress code, but we encourage guests to dress up and make it a fun night out! Sparkles, festive outfits, or whatever makes you feel your best are always welcome.

Tickets & Booking

Yes! Both Show Tickets and Dinner Packages can be purchased anytime, even minutes before your showtime, provided space is available.

Yes, but we recommend reserving online in advance to secure your preferred seating time. If space is available, guests may purchase either Show Tickets or Dinner Packages after arriving. All ticket purchases must still be completed online.

We don’t offer refunds, but if you can’t make it, let us know and we’ll transfer your tickets to a future date.

Yes, a 20% gratuity is applied to all Dinner Packages to ensure our performing servers are compensated fairly for both their service and performances.

No. Due to limited capacity, tables are assigned to maximize seating for all guests.

Yes! Walk-ins are welcome and may purchase either Show Tickets or Dinner Packages based on availability. However, we strongly recommend reserving online in advance to guarantee your preferred seating time.

In most cases, yes! If inventory allows, guests can upgrade to a Dinner Package during their visit. Ask a manager for assistance.

Yes! Gift cards are available on our website and can be sent digitally to your recipient. They can apply the gift card during checkout when purchasing tickets.

Group & Celebration Info

Yes! We offer discounts for groups of 15 or more. Submit a group inquiry via the "Parties" page on our website for a custom quote.

Yes! We offer private party options for all occasions. Submit an inquiry on our website or email us at info@theplaylist.biz for details.

Absolutely! Whether it's a birthday, anniversary, bachelorette party, family gathering, corporate outing, or any special occasion, we're the perfect place to celebrate.

Yes! We allow party decorations and outside desserts.

Yes! We love hosting private events. Submit an inquiry through our Parties page or email info@theplaylist.biz for details.

Yes! Have them purchase their own ticket at the same showtime (or closest available time) and include the same group name in the reservation notes.

No worries! Purchase the closest available time and include your group name in the notes. We'll do our best to seat everyone together.

Have everyone include the same group name in the Reservation Notes section when purchasing tickets.

Text us at (423)405-7072 with your ticket time and group name. We'll do everything we can to seat your group together.

Entertainment & Song Selection

Our curated playlist features 100+ Top 40 hits from the past 40 years, each with specially programmed lighting. Guests can add songs from the playlist and vote to move their favorites higher in the queue.

Absolutely! Guests are encouraged to join the fun. Use the "Request to Perform" button to select a song from our playlist, and when it's your turn, you and your table can take the stage.

Scan the QR code at your table to access the playlist. Browse the available songs, add your favorites, and vote to move them up the queue.

Location & Parking

Parking is limited downtown. There are paid lots and free street parking after 6 PM. Arrive early to secure a spot, as you may need to walk a block or two.

Street parking is your best bet! It's free after 6 PM and all day on Sundays. Nearby lots and garages are available but can become expensive during busy weekends and events.

We're located at 100 Market St, Chattanooga, TN, directly across from the Tennessee Aquarium.

Nearby parking options include:
• Street Parking
• Republic Parking Lot
• Aquarium Parking Garage
• Riverfront Lot
• CARTA North Garage

We recommend arriving 15-20 minutes early, especially on weekends and holidays.